Our Work
Design
Usability testing services to validate real user experiences
We test digital products with real users to observe behavior, identify friction, and validate whether experiences actually work as intended.
Tradelyncs
UK’s Best Childcare Platform UI UX Design
NF3.AI
UK’s Best Childcare Platform UI UX Design
what we do
How We Help with Usability Testing
We observe real users interacting with your product to understand what works, what breaks, and what prevents successful task completion.
Task Based Usability Testing
Prototype and Design Testing
Live Product Usability Testing
Critical Flow Testing
Usability Testing for SaaS Products
Accessibility Focused Usability Testing
Task Based Usability Testing
Observing users as they complete defined tasks to identify confusion, errors, and friction.
Prototype and Design Testing
Designing product walkthroughs, feature animations, and UI motion that visuallydemonstrate how your product works.
Live Product Usability Testing
Motion graphics for SaaS platforms and applications, including onboardinganimations, empty states, micro-interactions, and in-product education.
Critical Flow Testing
Focused testing of key flows such as onboarding, checkout, or task completion.
Usability Testing for SaaS Products
Designing dashboards and data-heavy interfaces that make complex information easy to understand and act on.
Accessibility Focused Usability Testing
Designing experiences for different user roles, permissions, and access levels within B2B SaaS products.
Product UX Strategy
Define how the product should work, what problems it solves, and what should be prioritized — backed by user insights and business goals.
UX Research & User Testing
Understand user behaviour, validate ideas, and refine designs through interviews, testing, and real-world insights.
Web & App Interface (UI) Design
Design clean, modern, intuitive interfaces for mobile apps, web apps, and multi-platform digital experiences.
User Flows, IA & Prototyping
Structure information clearly, map journeys, and prototype real interactions to make sure the product feels natural to use.
Design Systems & UI Libraries
Build scalable design systems, components, tokens, and documentation that keep the product consistent and accelerate development.
Dashboard & Complex Workflow Design
Design data-heavy dashboards, reporting systems, and multi-step workflows for SaaS, fintech, analytics, and enterprise tools.
AI Product Experience Design
Craft UX for AI-driven interactions — copilots, chat interfaces, prompts, adaptive UI, and intelligent user flow
UX Audits & Conversion Optimization
Identify friction in flows, improve onboarding, optimize key actions, and refine core journeys to boost activation and conversions.
outcomes
What usability testing helps you confirm
Usability testing replaces assumptions with observed evidence so teams can improve experiences with confidence.
Clear evidence of real user behavior
Teams see how users actually interact with the product rather than how it was intended.
Identification of friction and failure points
Issues surface when users struggle, hesitate, or abandon tasks.
Validation of design and product decisions
Testing confirms whether changes improve usability or introduce new issues.
Stronger confidence in release decisions
Teams move forward knowing experiences work for real users.
Case Studies
Usability testing projects
A selection of usability testing engagements that helped teams validate experiences and improve product performance.
+120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Designing a scalable two-sided childcare marketplace that reduces decision friction and drives confident bookings
Woddle
120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Reach high-quality leads at scale through forms, calling and messaging solutions.
120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Reach high-quality leads at scale through forms, calling and messaging solutions.
120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Reach high-quality leads at scale through forms, calling and messaging solutions.
+120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Designing a scalable two-sided childcare marketplace that reduces decision friction and drives confident bookings
Woddle
+120%
Reimagining Event Ticketing Through Ownership
Reimagining Event Ticketing Through Ownership
NF3TIX Brand Identity
+120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Reach high-quality leads at scale through forms, calling and messaging solutions.
Tradelyncs
+120%
How UK’s Best Childcare Platform UI UX Design is driving business.
Reach high-quality leads at scale through forms, calling and messaging solutions.
Attento
Medical
Streamline product discovery, simplify checkout, and create personalized shopping journeys.
Medical
Streamline product discovery, simplify checkout, and create personalized shopping journeys.
Medical
Streamline product discovery, simplify checkout, and create personalized shopping journeys.
what we do
FAQs
What is usability testing?
Usability testing is the practice of observing real users as they interact with a product to evaluate
ease of use and task success.
How is usability testing different from UX research
Usability testing validates experiences, while UX research explores needs and behaviors more broadly.
How is usability testing different from heuristic evaluation
Usability testing involves real users, while heuristic evaluation is based on expert review.
When should usability testing be done
Usability testing is useful before launch, after changes, or when performance metrics decline.
Do you test prototypes or only live products
We test both prototypes and live products depending on the stage of the project.
How many users are needed for usability testing
The number depends on scope, but small groups often reveal the most critical issues.
What deliverables do we receive
You receive a summary of findings, key issues, and clear recommendations.
Do you handle participant recruitment
Yes. We can help recruit participants that match your target audience.
Do you help implement improvements after testing
Yes. Teams often continue with us to refine designs and validate changes.
GET IN TOUCH
Discuss your next project with us
Shape What’s Next.
